Frequently Asked Questions
Everything you need to know about shopping with TOP BYD LIMITED.
What is the standard shipping timeframe for orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-10 business days depending on your location.
How can I track my fashion order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to our tracking portal to monitor your shipment in real-time.
What is your return and exchange policy?
At TOP BYD LIMITED, we accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached.
Are the sizes true to fit?
Most of our apparel follows international sizing standards. We provide a detailed size guide on every product page to help you find the perfect fit before making a purchase.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.